What and Why and When and How and Where and Who.
What and Why and When and How and Where and Who.

Workplace Mediation


Mediation an overview (It's not all about tree hugging)


Mediation is about conflict resolution, so it can be a difficult path to go down, that's why you need professional, trained and neutral mediators. 

Mediation is used to resolve differences between two or more parties. The role of the mediator is to provide a safe and professional process. The mediator acts as a neutral third party and facilitates rather than directs the process.


Mediation can cover commercial, legal (contractual), workplace, employment, construction and neighborhood & community matters.


Bespoke Workplace Mediation through Collis and Collis Limited.


When conflict or disputes arise in the workplace they can affect more than your company’s performance. The effect can also damage employee well-being.

The mediation process can be used not just when a serious conflict or dispute has been recognised such as:

  • Accusations of bullying, harassment and discrimination
  • Unfair or constructive dismissal claims


But can also be used to help potential conflict or tension, such as:

  • Facilitating the return to work following long term sickness
  • Repairing misunderstandings
  • Relationship enabling following formal complaints


Whilst the majority of mediations involve individuals, we also manage group mediations.

  • Interdepartmental issues (where there are group issues rather than individuals)


Most organisations now see mediation as a valuable tool when issues have escalated further than local line management, however a few companies now use mediation early in the dispute to eliminate a serious issue from forming.


Mediation will follow a proven process, with structure, timing and closure. The processes is confidential, and without prejudice which means statements made in a genuine attempt to settle an existing dispute, whether made in writing or orally, are prevented from being put before the court as an admission of liability.



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